Business Analyst Intern at Jubilee Insurance

Job Ref. No. JHL021

Role Purpose

The role holder will support the strategic and operational initiatives of the department by analyzing business processes, gathering, and documenting requirements, and assisting in the development and implementation of solutions to enhance marketing and communication strategies.

Main Responsibilities

• Assist in gathering and documenting business requirements for various marketing projects and initiatives.
• Support cross-functional teams in executing and delivering marketing projects.
• Aid in the development and execution of marketing campaigns and content creation.
• Assist in conducting market research and competitive analysis to support strategic decision-making.
• Help analyse customer feedback and insights to enhance customer experience and satisfaction.
• Identify process inefficiencies and propose optimization solutions.
• Assist in managing vendor relationships and implementing marketing technology solutions.
• Collaborate with internal stakeholders to align marketing efforts with business goals.

Key Deliverables

• Reports on marketing campaign performance and customer behaviour analysis.
• Documented business requirements for marketing projects and initiatives.
• Coordination and support for cross-functional team projects.
• Contributions to marketing campaign development and execution.
• Market research and competitive analysis reports.
• Customer feedback analysis and improvement recommendations.
• Support in managing vendor relationships and implementing marketing technology solutions.

Key Competencies

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a cross-functional team environment.
• Attention to detail and accuracy in data analysis and documentation.
• Adaptability and willingness to learn new technologies and tools.

Qualifications

• Bachelor’s degree in business information technology or a related field.

Relevant Experience

• Previous experience in business analysis, data analysis, or project management is advantageous.