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Founded in 2020, Nathan Digital is a premiere software company in Dubai additionally based in six countries around the world. We provide a radical shift for businesses looking to elevate their operations. We achieve this by creating software suites and state-of-the-art technology that helps these enterprises discover detailed and personalized insights and si...
Position Overview: Nathan Digital is actively looking for skilled individuals with extensive customer service and retention background to join our Freelancing Team as a Retention Specialist in Nairobi, Kenya. As a member of the Retention Team, you will play a pivotal role in maintaining and enhancing client relationships to ensure long-term satisfaction and loyalty. Your primary responsibility will be to engage with existing clients, understand their needs and concerns, and proactively address any issues to prevent churn. This role provides an excellent opportunity for growth in the customer retention sector and allows you to make valuable contributions to the continued success of our dynamic team.
Key Responsibilities:
Qualifications:
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