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I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.
PURPOSE:
The position is responsible for supporting E-commerce and Acquiring business through Merchant set up and on-boarding in line with laid down policies, procedures and controls. The resource will also support merchants and act as the first line support desk for all merchants’ technical issues. They will be responsible for in ensuring efficient and effective resolution of all escalated issues and liaise with vendors and card schemes like VISA, MasterCard and Union Pay for any authorization and settlement related queries.
PRIMARY RESPONSIBILITIES:
PERSONAL SPECIFICATIONS
Academic Qualifications
Professional Qualifications
Experience
Generic Competencies
Skills and Attributes
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