Senior Project Manager at Interswitch

Project Leadership

• Deliver Project Management Programs
• Provide coaching and guidance to PMEs
• Develop tools and techniques for disturbing tasks that impact project delivery
• Develop appropriate strategies for achieving realistic goals

Project Initiation and Management

• Obtains award letters and contracts from customer/sales team and prepares Project Initiation Documents (PID) based on the agreement
• Develops project plans and upload on PM tool
• Prepares for and attends customer meetings/conference calls at initiation of the project and at other times as agreed in the PID
• Communicates with project stakeholders by sending updates/reports to them on the progress of the work
• Ensures that the team working on the project work together as there are no delays from one party hindering the work of another
• Prepares and sends weekly status report to unit head and customers on on-going projects
• Responsible for project issues management, escalation management and change management
• Follows up on internal and external dependencies required for project delivery to ensure timely delivery on projects
• Follow the PMO KE documented processes - Sparrow

Project Close - outs

• Participates in the review of project performance and lessons learnt
• Manages Project Close- out by preparing Project Acceptance Certificate(PAC) to customers to sign off accepting the project had been completed
• Updates tasks on PM Tool based on completed projects
• Reviews service quality assessment on customer feedback forms to identify improvement opportunities. Promptly shares with the relevant team/unit as appropriate
• Obtains endorsement documentation of project completion

Qualifications

• A business or technology first degree
• ITIL, Prince2, PMP, Agile PM or similar
• 3+ years of experience in project management or relevant fields
• Strong communication skills
• Experience working with a team