Senior Research Manager - Public Affairs at Ipsos Synovate

Job Description
Proposals and Sales

• Provide technical and commercial input into proposals in terms of research design, methodologies, costs, deliverables and timing. Responsible for approving and signing-off all the division’s proposals.
• Consultation with global contacts and other experts to ensure an optimal design and proposal is accomplished to meet client needs and budget
• To keep abreast of current offerings and developments within IPSOS and in the research world at large to ensure that proposals and pitches are both competitive and differentiating
• To keep abreast of competitors’ research offerings where IPSOS Pan Africa operates
• To ensure that industry and research knowledge is integrated from other projects, desk research and other teams/sources to obtain a consolidated, competitive offering
• Enhance business growth through repeat business and increased volume of business

Technical Research Role

• To advise on the interpretation of findings and the planning of presentations/deliverables
• To add value to all deliverables
• To provide solutions expertise from a design, analysis and an interpretive perspective
• To advise and ensure that advanced statistical analyses and qualitative analyses are conducted when required
• To provide sampling input and design where appropriate
• To ensure that research offerings are up to date, innovative and competitive
• Drive the culture of integrating information from multiple sources to offer clients a differentiated offering

Project Management

• Skills transfer and knowledge sharing with the team.
• Input into, and final checking of: samples, questionnaires, report templates, analysis plans, focus group/IDI topic guides, analysis templates and presentations.
• Day to day client liaison in terms of queries and project status.
• Keep all teams updated on project feedback through traffic control/Progress meetings.
• Insure proper documentation of all necessary project materials.
• Ensures appropriate deadlines are set, renegotiated where necessary and met within the team
• Carries out performance appraisals according to Ipsos appraisal system.

Training

• To provide and facilitate on-going training as identified
• Driving a culture of reading and the sharing of articles
• Feedback and dissemination of conference learning’s where relevant
• Empowering and developing of the team

Networking and Relationship Building

• To build relationships with key global specialists within Ipsos
• To build relationships with key industry experts
• To build up strong internal and external networks
• To build and foster productive relationships with colleagues
• Develop and strengthen relationships with current and potential clients by being the acknowledged expert in their field.
• Action client queries within research team.

General

• Maintains a neat working environment
• Attends training as and when required
• Adheres to all relevant Ipsos standards, policies and procedures and task instruction manuals.
• Attends meetings when required.
• Adheres to the budgeted project timing
• Maintains documents and records as required by the company
• Client confidentiality is to be adhered to by all members of the team
• Ensures that all members of the team follow procedures for handling company money and that all money is accounted for
• Ensures quality of all work and deliverables
• Keeps up to date with industry and research knowledge and contributes to a database of relevant articles.
• Enhances business growth through repeat business and increased volume of business
• Performs any other tasks which are reasonable.

Qualifications and Experience:

• First Degree (Bachelors degree) with upper second class honours or a minimum of 5 years of relevant research experience at executive level.
• At least 6 years’ experience in market research