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  • Posted: May 4, 2024
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prima...
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    Universal Banker - Busia Branch

    Job Description

    To take demand from Business customers for any banking matters ranging from product questions to customer account activities as well as any other service requests. Form an accurate assessment and understanding of the demands in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product, segment and legislative parameters.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: Degree holder from a recognized University (min – 2nd class upper or equivalent).
    • Field of Study: Not applicable

    Experience Required 
    Client Coverage

    • 3-4 years
    •  Previous experience in branch banking or contact Centre environment with good understanding of bank processes, policies and products.

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Challenging Ideas
    • Convincing People
    • Exploring Possibilities

    Technical Competencies:

    • Application & Submission Verification (Business  Banking)
    • Banking Process & Procedures
    • Client Acceptance & Review
    • Customer Understanding ( Business  Banking)
    • Processing

    go to method of application »

    Account Support Officer - Nyali Branch

    Job Description

    Provide a support service to the personal and business markets with regard to new account processing, account maintenance and investment rollovers. Understand the risks associated with opening of accounts, dealing with mandates and specimen signatures as well as maintain a high level of integrity and ethical standards.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: Degree holder from a recognized University (min – 2nd class upper or equivalent).
    • Field of Study: Not applicable

    Experience Required
    Client Coverage

    • Personal and Private Banking
    • 3-4 years
    • Exposure and solid understanding of Branch processes and procedures.

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Checking Details
    • Convincing People
    • Developing Expertise
    • Embracing Change

    Technical Competencies:

    • Coaching and Mentoring
    • Financial Industry Regulatory Framework
    • Fraud Detection and Management
    • Remedial Action Development
    • Risk Identification

    Method of Application

    Use the link(s) below to apply on company website.

     

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