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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prima...
Job Purpose
Provide a readily available, service-focused, knowledgeable and experienced point of contact for new and existing personal market customers. Ensure that the customers’ banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new accounts, mandates and specimen signatures.
Maintain a high level of integrity and ethical standards.
Key Responsibilities/Accountabilities
Customer service
Cross-sell products effectively.
Ensure that customers are fully informed of their rights and obligations to the bank in accordance with the Code of Banking Practice.
Credit
Business development
Legislative compliance
Preferred Qualification And Experience
Experience
Knowledge/Technical Skills/Expertise
Skills and knowledge
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