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As the market leader in enterprise application software, SAP is at the center of today’s business and technology revolution. SAP helps you streamline your processes, giving you the ability to use live data to predict customer trends - live and in the moment. Across your entire business. When you run live, you run simple with SAP.
PURPOSE AND OBJECTIVES
The Account Executive Expert leads the sales efforts across all lines of business for large, multi-national, strategic customers — orchestrating all SAP parties around a single, clear, multi-year Account strategy. The Account Executive Expert will manage the customer relationship as a long-term P&L business, rather than an opportunity, delivering consistent, predictable and sustainable revenues.
EXPECTATIONS AND TASKS
1.Orchestrates account strategy, incorporating Software, Services, Support/Maintenance, Partners and Channels
2.Integrates all customer- facing functions to achieve tighter, more profitable business plans, more cohesive interaction with the customer and increased customer satisfaction
3.Completes long-term technology and business strategy planning with the customer
4.Innovates with marquee accounts and identifies co-innovation opportunities
5.Develops long term c-level relationships, strong governance, and top-to-top partnerships
6.Expands SAP Footprint
7.Drives revenue growth in all LOBs
8.Creates barriers to entry for competitors, protecting SAP’s customer base Drives adoption of premium support services
9.Mitigates risk (customer and SAP) through adoption of PCN methodologies/programs and Account Management best practices
10.Provides leadership to Value Management and Value realization Consults On-site on all SAP Programs and higher adoption of ROL Solutions Provides high touch account management throughout software lifecycle
11.Consults On-site on all SAP Programs and higher adoption of ROL Solutions
12.Provides high touch account management throughout software lifecycle
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
WORK EXPERIENCE
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