Technology Lead (Junior Software Engineer) at Living Goods

Job description

Responsibilities

• Manage Project Technical Configuration: Work independently and partner with project managers to write technical scope of work, support service design, configure and customize communication technologies and data visualization dashboards to meet requirements, create user manuals, deploy and train on technologies managing project timelines and monitor usage of the technologies.
• Work with designers and project managers to ensure that systems designs are feasible and building upon past work. Be available to other teammates who may be building other systems, to maintain best practices and quality. Manage project timelines, monitor usage of platforms
• Support Product Development: Work with Living Good's designers to describe mHealth needs and opportunities in your region and to ensure these needs are addressed in LG's current products or in LG's Product road map.
• Post Deployment Product Support: Support end users and stakeholders (internal and external) on any arising technology issues/bugs working alongside tech support team to resolve or escalate to other tech teams and follow up to resolution.

QUALIFICATION

• Be based in Kenya /Uganda and/or have legal work permits for Kenya/Uganda.
• Have Bachelor's degree in Computer Science, Statistics, Engineering or Mathematics and 3+ years relevant experience or equivalent combination of education and experience.
• Have a minimum of 3+ years' experience using command-line tools on Linux (preferred) or another UNIX-like operating system. Be comfortable and proficient in HTML, Javascript, Node.js, and JSON.
• Have experience with relational databases, Postgres and MySQL
• Have experience in Scripting languages Appscript/Shell/Awk
• Have experience with data analysis and data visualization languages R/Matlab/Python
• Candidates should have the following personal work ethics (essential qualifications):
• Good communication and interpersonal skills with the ability to pass on information clearly to users and to grasp difficulties perceived by users.
• Commitment to frequent and timely communication, both in person and online (via email, Internet Relay Chat, and other online chat applications).
• Strong problem solver with good logical diagnostic skills and ability to exercise good judgement in the resolution of problems
• Ability to multi-task in dealing with several different problems at a time.
• Strong customer service orientation that establishes a good working relationship with customers, with the attitude of wanting to assist people and pass-on their knowledge and experience to others.
• Ability to work under high pressure, meet deadlines, monitor and follow-up on pending matters under minimum

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.