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Africa Management Solutions Limited (AMSOL) is the fastest growing Human Resources and Management consulting firm that offers an array of hr solutions tailored to accurately address all the human resource and management needs of any organization.
Our client, based in Nairobi, is seeking to recruit an energetic, passionate and result oriented individual to fill the following position:
The Customer Care Shift Manager is responsible for organizing, expediting and coordinating flow of work with customer care agents, monitor the performance of the team, organize work between customer care agents in the shift and ensure that targets are met. S/he must be able to work in a highly competitive environment with up to 40 customer care agents per shift. Must be highly motivated and a go getter.
Responsibilities
Qualifications
Send your application and CV indicating current salary/last salary/salary expectations to recruitment@amsol.co.ke by latest Friday 05th February 2018.
Indicate position applied for on the email subject.
NB: You MUST possess a valid Certificate of Good Conduct.
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