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Tala (formerly InVenture) builds mobile products that help creditworthy individuals in emerging markets validate their financial identities and get access to fair credit to advance their businesses and families. Tala is providing choice and control to individuals around the world when it comes to their financial identity.
Job description
Tala is looking for an experienced IT Systems leader to build our IT Support and Systems function in Nairobi. Tala is a world leader in providing direct loans and financial services in emerging markets. We are a global team with diverse backgrounds who are singularly focused on using technology, data, and a customer-centric approach to meet the financial needs of the 2+ billion people of the emerging global middle class.
In this role, you’ll be responsible for creating and leading an IT Support function that is responsible for troubleshooting, resolution, and maintenance of all office IT, networking, and virtual environment infrastructures. You’ll also lead change management initiatives to drive maximum uptime, functionality, and resiliency of our network, hardware, and related software applications, with responsibility for identifying and managing vendors to accomplish these goals.
Great candidates will have significant experience managing IT solutions and staff for a large office, demonstrate strong technical and vendor management skills, and have experience managing large office expansion/infrastructure projects. You are an incredible problem-solver with a strong sense of accountability for end-user experience and systems uptime. You are a strong communicator, ensuring a large, varied audience understands issues, root cause, dependencies, and tradeoffs between different solutions alternatives.
What You Will Do
What You Should Have
Preferred Skills & Experience
We strongly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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