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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Job description
We are pleased to announce the following vacancy in the Converged Service Operations Department within the Technology Division. In keeping with our current business needs, we are looking for persons who meets the criteria indicated below.
Detailed Description
Reporting to the IT End User Support Manager, the position holder will be responsible for timely delivery of quality IT hardware and software client support for computing service requests involving desktop P.C's & laptops, hand held devices, printers, servers, operating systems and messaging systems across all Safaricom offices, Call centers, Retail Stores and Caredesks, DHL stores and MSRs
Job Guidelines
Additional Requirements
As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.
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