- Consistently offers professional, engaging and friendly service
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Attend to colleagues and guests in the clinic
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Liaise and refer colleagues and Guests to the company Doctor on complicated matters
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Make progressive follow up to those admitted in hospital & report.
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Organize the food handler’s tests and submit the reports on them as required
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Be aware of management approved medical providers, refer colleagues to the same and communicate changes if any.
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Act as the custodian of all medical information regarding colleagues’ i.e individual colleague medical expenditure, insurance information, approved hospital providers, approved doctors.
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Work closely with the HR office for co-ordination of pre-employment checks
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Ensure induction of new colleague on sexually transmitted diseases, HIV/Aids, prevention counseling.
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Participate and initiate colleague menu reviews- to ensure colleagues get adequate food servings for a proper balanced diet and liaising with HR and the Mberias chef on this.
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Plan for health talks once every quarter and if not possible to get a doctor, organize to present a talk to colleagues on health, safety & general wellness.
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Organize with local medical providers for medical check up to colleagues on competitive prices.
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Ensure to maintain adequate stock
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Ensure to check on a regular basis the first aid boxes in each department and ensure they are replenished.
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Be an agent for behavioural change among colleagues by acting as a peer educator/ counselor
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Train peer counselors, and educators to be agents of change in their respective departments
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Participate in the identification of departmental peer counselors and workplace wellness champions
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Come up with creative ideas and messages to colleagues to encourage exercising and keeping fit.
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Organize monthly group therapies for colleagues who want to share experiences in their circles
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Follow up with HR to ensure that wellness programs are provided for in the annual budget
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Submitting monthly reports on monthly basis i.e. incidents/accidents report, sick offs analysis, medical expenditure
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Liaising with HR officer on colleagues’ claims on medical expenses
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Visiting and making contacts with all hospitals and doctors that we partner with for easier future follow up
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Visit colleagues admitted in hospital and give a continuous report on their progress
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Be in charge of colleagues notice boards, ensure information posted here is well organized and update.