Accounts Receivables at ADEC Kenya Services EPZ Limited (ADEC Kenya)

ROLE SUMMARY

• Join our dynamicteam as Accounts Receivables, where you will play a crucial role in overseeing the review of members and ensuring accurate billing as per the company’s protocols with an accounting background you will be responsible for managing accounts receivable follow-ups, ensuring timely collection of outstanding payments, and maintaining accurate records. The position involves resolving billing issues, underpayment, and outstanding balances and writing appeals to support reimbursement, delivering productive and quality work in accordance with established standards.

KEY RESPONSIBILITIES:

• Review and manage denied insurance claims, focusing on preparing and submitting well-documented appeals to address the reasons for denial.
• Monitor and follow up on unpaid or denied insurance claims to ensure timely reimbursement.
• Draft detailed and accurate appeal letters, including all necessary supporting documentation to counter denial reasons and facilitate claim resolution effectively.
• Identify reasons for claim denials, prepare and submit appeals, and work towards resolving issues to minimize revenue loss.
• Maintain precise records of all claims and appeals processes, providing regular updates and reports on the status of claims and appeal outcomes.
• Engage with insurance companies, healthcare providers, and internal teams to resolve denial issues, ensuring clear and effective communication throughout the appeals process.
• Collaborate with other departments, such as billing, coding, and patient services, to address and resolve payment-related issues.

 QUALIFICATIONS & REQUIREMENTS

• Completed a 4-year Nursing or Medical-allied course/ Accounting, Finance, or allied course.
• 2+ years in an Accounts Receivables/ claims or medical billing role in the healthcare industry.
• 1-2 years of experience in appeal writing in denials management.
• Understanding of medical terminology and Medical Insurance.
• Knowledge of CPT, HCPCS, and ICD-10 codes.
• The ability to communicate articulately and concisely about the things they are working on.
• Collaboration with other teams within the company to facilitate accurate and timely billing.
• Experience using spreadsheets and accounting software.
• US Healthcare industry experience will be an added advantage.
• Flexible to accommodate night shift and must be staying within or ready to relocate to Kitengela, Athi River, or Mlolongo.