Assistant Manager- Business Process Management at Equity Bank Kenya

Roles and Responsibilities

• Analyse new and existing (under review) processes for risk management purposes.
• Schedule, co-ordinate and guide business process improvement initiatives.
• Review policies and procedures drafted by business and process owners.
• Manage the policies and procedures library.
• Support the BPM Manager in the effective implementation of the Bank’s Business Process Management System.
• Leadership and task team management.
• Train business and process owners in the use of process management tools (flowcharting, risk assessment, process audits etc.).
• Contribute to the wider organization policy, tools and systems development and implementation.
• Support other subsidiaries within the Group in matters processes, policies and procedures review.

Qualifications

• Minimum of a University Degree/Diploma relevant to financial services, ICT environment or any other related field.
• At least 5 years banking experience, 3 of which should have been in Enterprise Risk Management.
• Ability to forge Mission Directed Work Teams for the execution of bank projects.
• Effective application of industry guidelines, bank policies and relevant legal regulations to successfully meet the desired compliance standards.
• Ability to develop and foster relationships within and outside the organisation that advocate for positive change and continuous improvement within the bank’s processes.
• Intimate knowledge of core bank processes.
• Proficiency in Visio, Project and basic MS office tools.
• Knowledge of industry relevant process improvement techniques and disciplines, e.g., Business Process Management, TQM, and Lean Six Sigma.
• Able to collaborate cross-functionally
• Good analytical and communication skills
• Good organizational skills