Associate Director – Employee Engagement and Inclusion at Open Society Initiative for Eastern Africa

Key Responsibilities

• Responsible for creating an organizational roadmap centred around initiatives leveraging employee data to implement strategies that promote and achieve high engagement, belonging, well-being, and a thriving culture in collaboration with D&I leader
• Accountable for end-to-end project management of employee engagement surveys for the organization and ensures follow-up on action planning at an organizational level with designated supplier
• Accountable for employee engagement surveys for the organization with the designated supplier. Responsible for end-to-end survey process including presentation of organizational-level results and dissemination of reports to respective teams
• Responsible for leading organizational-wide collaboration on initiatives targeted at enhancing employee engagement, belonging and embedding organizational values based on findings from the survey
• Responsible for providing advisory services to functions, departments and teams to enhance employee engagement and embedding the organizational values of OSF in collaboration with the Advisory Partners
• Develop and maintain knowledge articles in consultation with internal communications on inclusion, values, belonging and engagement practices at OSF
• Develop and deliver customized programs on inclusion, values, belonging and engagement. As needed, work with external vendors to develop customized programs aligned to OSF needs

Key internal relationships

• Advisory Partners
• People and Culture Directors
• Compensation and Benefits Team
• Talent Management Team
• Operations and Systems team
• Programs / Capabilities / Operations department

Qualifications

• Essential: Educated to degree level, ideally in a related area
• Desirable: Professional qualification in Human Resources.

Experience

• Proven experience having provided advisory services to organizations regarding employee engagement and belonging; and then designed and implemented required solutions
• In-depth experience of global employee engagement projects including action planning and monitoring plans and ensuring quality implementation and impact
• Excellent project and change management skills, with experience leading and managing D&I projects and initiatives
• Effectively work independently, with efficiency in a fast-paced environment, troubleshoot and follow initiatives through to completion, with strict deadlines and without loss of attention to detail

Competencies

Functional Competencies

• An experienced D&I and employee engagement expert
• In depth experience of leading and contributing to organizational culture improvements and employee engagement
• Knowledge of design and development of employee engagement and organizational culture practices
• Knowledge of survey tools and software and impactful data visualization
• Have excellent attention to detail
• Ability to work and manage external vendors

Personal Competencies

• Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity
• Strong written, verbal, organizational, analytical and interpersonal skills; exercise good listening and communication skills with sensitivity to cultural communication differences
• Effectively work as a team member, with a high level of initiative, self-motivation and ability to meet goals
• Pleasant, diplomatic manner and disposition in interacting with colleagues and the general public, showing discretion and ability to handle confidential issues
• Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism and social justice
• Commitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace