Barista - Upperhill at Ital Global

About the Client:

Our client in the hospitality industry, is looking for an enthusiastic, skilled and proactive candidate to join their team as a Barista to engage clients in service delivery with a focus on ultimate customer service and timely fashion.

Summary of Duties and Responsibilities.

• Promote special dishes, beverages, or desserts to guests and upsell other products/services, including cocktails and beverages.
• Prepare and serve cocktails/Coffee with precision and creativity.
• Preparing grinding and blending coffee beans, brewing coffee and tea, preparing items for waiters to serve customers.
• Take orders while paying attention to details (e.g. Preferences of coffee blend, dairy and sugar ratios).
• Demonstrate a good understanding of the menu and make recommendations.
• Develop a range of creative cocktails and demonstrate barista skills to enhance the overall dining experience for guests.
• Packaging food and beverages for sale.
• Cleaning and restocking work areas, emptying trash, and sanitizing equipment and utensils.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Taking inventory and replenishing items in display cases, or behind the counter.
• Adhering to all food safety regulations and quality controls, company rules and regulations.
• Present bills accurately, process payments, and receipts.
• Ensure the Crockery, cutlery and glassware are clean and polished before service.
• Taking accurate food and drink orders correctly and communicating the order details to the kitchen staff.
• Control breakages of operating equipment and participate in stock taking as required.
• Maintain stock of clean cutlery and crockery e.g mugs and plates.
• Check if brewing equipment operates properly and report any maintenance needs.
• Comply with health and safety regulations.
• Communicate customer feedback to managers and recommend new menu items.
• Ensuring that the (HACCP) is adhered to on a daily basis by all members of staff.
• Welcome all customer and present beverage and food menu.
• Make suggestions and answer any inquiries.
• Describe current promotions and new products.
• Operate coffee making equipment.
• Prepare and present beverages according to established recipe and presentation standards.
• Any other duties as assigned from time to time.

Key Qualifications

• Certificate/Diploma in Food and Beverage/Hospitality or Related field.
• At least 2 years’ experience in a busy restaurant.
• Must have good knowledge of food safety and hygiene practices.
• Must be able to make cocktails/Coffee.
• Certificate for a barista course.
• Coffee brewing knowledge.
• Good knowledge and experience in Cocktail making.

Competencies and Skills:

• Team player.
• Be flexible and willing to work in shifts.
• High level of attention-to-detail.
• Excellent communication skills.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
• Uphold high Integrity.