Business Advisor at CDL Human Resource

Job Summary:

Sell, manage, develop, and penetrate our client’s products and services to SME customers within the appointed area. Identify and execute sales opportunities to maximize revenue growth.

Key Roles:

• Achieve and exceed sales targets.
• Manage relationships with clients.
• Directly sell products to clients.

Team Size:

• No direct or indirect reports.

Key Responsibilities:

• Meet sales targets.
• Execute sales growth plans.
• Contribute to cost savings.
• Build and maintain customer relationships.
• Cross-sell and up-sell products.
• Understand customer business needs.
• Analyze customer and sales metrics.
• Resolve escalated customer issues.
• Forecast and plan sales.
• Ensure contract adherence.
• Align with marketing and branding.
• Grow customer and partner footprint.
• Monitor sales segments.
• Provide growth insights.
• Maintain communication channels.
• Support sales administration.
• Assist finance with collections.
• Adhere to governance policies.
• Pursue self-development.
• Stay updated on industry best practices.
• Understand client products and services.

Principal Outputs:

• Achieve sales targets.
• Prevent customer churn.

Requirements

Qualifications:

• Bachelor’s degree in a relevant field.
• CIM Membership is a plus.

Experience:

• 1-3 years in Sales and Marketing, IT Sales Management, Business Administration, or Relationship Management.

Competencies:

• Sales Management
• Presentation Skills
• Sales Negotiation
• Product Knowledge