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World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.
Key Responsibilities
JOB PURPOSE
The Business Analyst is responsible for serving as a liaison between the business community and the IT organization to translate business needs into IT requirements. The incumbent is involved in all phases of the design, development and implementation of technology solutions throughout the business case and development life cycle processes. As an individual contributor, the incumbent is responsible to work closely with head of IT &Digital in championing IT
Change and Innovation through adoption of IT Enabled Services and Solutions.
Based on breadth and depth of understanding of WVK’s business needs and processes, the job holder is expected to collaborate with other IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible and determine how such solutions will impact existing
work processes and systems, and how to manage the integration.
Planning & Liaison- 15%
Business Requirements Documentation- 40%
Business Process Improvement – 10%
Business Communications & Consulting – 15%
SLA & Business Value Realization- 10%
Customer Support- 10%
Knowledge And Professional Skills
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