Business Development Executive (Telesales) at Corporate Staffing

Key Responsibilities

• Develop and implement effective sales strategies to achieve daily, weekly, and monthly sales quotas for assigned short courses 
• Identify and target potential clients through outbound/inbound calls and lead generation activities.
• Proactively contact existing clients to maintain relationships, identify new training needs, and explore upselling and cross-selling opportunities.
• Clearly explain the benefits and value propositions of the company’s short courses and training programs, addressing client needs and pain points.
• Conduct informative consultations to educate clients on the importance of professional development and how our programs can contribute to their success.
• Maintain a positive and professional demeanor during all phone and email interactions with clients.
• Ensure client satisfaction by addressing concerns and exceeding expectations.
• Prepare daily reports on sales activities, client interactions, and training program inquiries.
• Track and report on key performance indicators (KPIs) such as lead conversion rates and sales figures.
• Collect fees associated with course registrations in a timely manner.
• Maintain and update client databases with accurate information.
• Contribute to a positive and collaborative team environment.

Skills and Qualifications

• Bachelor’s Degree
• At least 2 years of experience in a client-facing role in sales, marketing, business development, and client service management.
• Excellent communication and interpersonal skills
• Strong negotiation and persuasion skills
• Report writing and Organizational skills
• Time management skills