Business Operations Associate - FIxed Term Contract at Britam

Key Responsibilities

• Reviewing receipts for inflows
• Review switch, redemptions and transfer instructions received from clients
• Maintaining a record of all redemptions, switches and transfers.
• Reconciliation of withdrawals
• Review of all customer contact/interactions in the system escalated to the operations group
• Update of corporate actions
• Daily update of income distribution transactions for unit trust funds
• Perform any other duties as may be assigned from time to time
• Delegated Authority: As per the approved Delegated Authority Matrix

Working Relationships
Internal and External Customers
Knowledge, Experience And Qualifications Required

• Bachelor’s degree in a business related field
• 1-2 years’ experience in a similar position
• Experience in a financial services company, banking, telecom will be an added advantage
• Customer service experience, back office operations experience