Business Process Management Analyst at Equity Bank Kenya

Description

Roles and Responsibilities

• Analyse new and existing (under review) processes for risk management purposes.
• Take part in business process improvement initiatives.
• Review policies and procedures drafted by business and process owners.
• Manage the policies and procedures library.
• Contribute to the wider organization policy, tools and systems development and implementation.

Qualifications

• Minimum of a University Degree/Diploma relevant to financial services, ICT environment or any other related field.
• At least 3 years banking experience, 2 of which should have been in a customer contact role.
• Effective application of industry guidelines, bank policies and relevant legal regulations to successfully meet the desired compliance standards.
• Ability to develop and foster relationships within and outside the organisation that advocate for positive change and continuous improvement within the bank’s processes.
• Intimate knowledge of core bank processes. § Knowledge of industry relevant process improvement techniques and disciplines, e.g., Business Process Management, TQM, and Lean Six Sigma will be an added advantage.
• Good analytical and communication skills
• Able to collaborate cross-functionally
• Good organizational skills