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Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...
Description
The Business Process Re-engineering Specialist is responsible for leading Business Process Reengineering initiatives across the Group.
The role applies process improvement and re-engineering methodologies and principles to drive efficiency and effectiveness of Business Processes.
The responsibilities will include the proposals for the most efficient future process, automation, and continuous monitoring of the re-engineered business processes.
The role is responsible for identifying and applying global best practices, creating, and assessing process performance measurements, and striving for continuous improvement, and will also drive effective transitioning of the changes through project activities and objectives.
The role identifies process improvement opportunities, before applying lean principles to improve and redesign the target business processes, develop, and manage the processes for measuring the efficiency and effectiveness of services provided through the digital and physical channels.
Qualifications:
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