Business Systems Analyst at Frank Management Consult Ltd

Roles & Responsibilities:

• Interview stakeholders to understand their needs and goals.
• Document and prioritize requirements.
• Identify and assess risks.
• Develop system specifications and prototypes.
• Work with developers to implement solutions.
• Test and debug systems.
• Continuously optimize customer facing systems for ease of business and exceptional customer experience.
• Continuously optimize internal business systems for optimum efficiency and agility.
• Train and support users for optimum system utilization and productivity.
• Assist in project planning, scheduling, and resource allocation.
• Track project progress and report on milestones and deliverables.
• Manage project risks and issues and propose mitigation strategies.

Minimum Requirements:

• Bachelor's degree in IT, Information Systems, Computer Science, or any related field required.
• Related certifications such as Certified Business Analysis Professional (CBAP®) will be an added advantage.
• A certification in Project Management e.g., PRINCE2, PMP, Agile certifications etc., will be an added advantage.
• 3+ years experience with Microsoft Power Apps and/or other low code platforms would be an added advantage.
• 3+ years experience implementing an ERP or other enterprise-wide applications would be an added advantage.