Client Services Manager - Architecture and Interiors at Nathan Digital

Key Responsibilities:

• Project Planning:
  • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Develop comprehensive project plans to be shared with clients as well as other staff members.
• Team Coordination:
  • Direct and manage project development from beginning to end.
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
  • Ensure that all projects are delivered on time, within scope, and within budget.
• Communication:
  •  Develop and deliver progress reports, proposals, requirements documentation, and presentations.
  •  Communicate effectively with team members and stakeholders in a timely and clear fashion.
• Risk Management:
  • Identify potential crises and devise contingency plans.
  • Conduct risk management to minimize project risks.
• Resource Management:
  • Estimate the resources and participants needed to achieve project goals.
  • Draft and submit budget proposals and recommend subsequent budget changes where necessary.
• Quality Assurance:
  • Ensure that all projects are delivered to the highest quality standards.
  • Track project performance, specifically to analyze the successful completion of short and long-term goals.

Experience:

•  Proven working experience in project management in the ERP Software.
•  Solid technical background with understanding and/or hands-on experience in software development and web technologies.

Skills:

•   Excellent client-facing and internal communication skills.
•   Excellent written and verbal communication skills.
•   Solid organizational skills including attention to detail and multitasking skills.
•   Strong working knowledge of Microsoft Office and project management software (e.g., Microsoft Project, Asana, Trello).

Other:

•  Ability to work independently and as part of a team.
•  Strong analytical and problem-solving skills.
•  Ability to handle multiple projects and prioritize effectively.