Corporate Communications Officer at Retirement Benefits Authority

Job Purpose

Responsible for ensuring that the Authority achieves its corporate objectives through the development, implementation, and evaluation of effective communication strategies.

Job Requirements

• Bachelors Degree in any of the following disciplines; communication, public relations or its equivalent qualification from a recognized institution
• Proficiency in computer applications
• Fulfil the requirements of chapter 6 of the Constitution.

Job Specifications

• Handling customer queries and providing necessary assistance in consultation with the relevant Departments.
• Reviewing draft press/media releases and proactive responses to inquiries through the approved channels.
• Participate in planning outreach activities and media related meetings;
• Implementing design concepts for promotional materials that includes posters, cards, calendars, diaries, t-shirts, amongst other;
• Participate in editing RBA’s newsletters, brochures, handbooks, and manuals;
• Liaising with ICT Department to update the Authority’s website in consultation with technical team members;
• Assisting in the review and implementation of the department’s Service Charter, monitoring and reporting on progress; and
• Participate in creating and managing content on social media platforms, reviewing customer queries and providing guidance in consultation with the Head of the Department

Personal Specifications

• Analytical skills.
• Excellent communication and reporting skills;
• Interpersonal and negotiation skills; and
• Team player