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  • Posted: Jun 11, 2024
    Deadline: Jun 16, 2024
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    AAR hospital is a 140-bed Level 5 private referral hospital that boasts a symphony of healing spaces that rejuvenates the soul, Nestled adjacent to the lush green canopy of Karura Forest along Kiambu Road. The Outpatient Department deliberately separated from the Emergency Unit welcomes you the ambience and beauty synonymous with AAR Hospital. This unit serves all non-urgent walk-in patients in need of care by a General Practitioner or a Specialist Doctor in any of our 20 Specialist Clinics. The Emergency Unit serves those in critical condition in need of immediate and specialized care. You can access 24 hours dialysis services and critical care consists of a fully equipped intensive care unit (ICU) with 12 beds supported by a 9-bed high dependency unit (HDU) and a 5 cot neo-natal unit (NICU). These are supported by four operating theater rooms, surgical and medical ward, Obstetrics (Maternity), Gynaecology and Paediatric wards to round up the ward complement. Within each ward, the rooms are divided into a single bed, 2-bed, 3-beds, and the largest 4-bed units all ensuite. The design of the wards ensures the dignity and privacy of the patients even in our "general four bed-rooms”. AAR Hospital’s commitment is to deliver an exceptional patient experience through our well trained and dedicated clinical and non-clinical staff.
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    Credit Controller

    Duties and Responsibilities

    • Ensuring stability of cash flows for operational and investment purpose through attaining monthly collection budget.
    • Facilitating effective billing and revenue capture.
    • Overseeing all accounts and customer relationship management.
    • Undertaking account reconciliation and sending out timely client statements letters as per the hospital’s credit control policy and timelines.
    • Handling patient disputes regarding bills and negotiating to bring payment within the agreed terms.
    • Handling disputed bills with insurances and negotiating to bring payment within the agreed terms.
    • Championing customer service excellence and continual improvement.
    • Identifying changes in payment patterns and proposing action to avert indebtedness.
    • Developing credit management capacity within the department.
    • Maintenance of all contracts signed with all hospital debtors.

    Qualifications

    Education

    • Bachelor of Commerce in Finance, Accounting, or a related field
    • Professional qualifications such as Certified Public Accountants (CPA) K/ACCA/CCP

    Job Experience

    • Five years working experience, with two years as a Credit Controller.

    Membership

    • Membership with Institute of Certified Public Accountant of Kenya
    • Good understanding of IFRS, local tax regulations and statutory financial accounting and reporting.

    Key Competencies - Skills/ Knowledge/ Aptitude

    • Expert knowledge in credit management.
    • Strong leadership skills.
    • Strong work ethics
    • Sound problem solving and decision-making skills.
    • Refined customer service skills.
    • Excellent negotiations skills
    • Conversant with accounting packages and accounting software

    Method of Application

    Interested candidates are invited to submit their resume and cover letter outlining their qualifications and experience to recruitment@aarhospital.com by 16th June, 2024. Please indicate "Credit Controller" on the email subject line.

    Only shortlisted candidates will be contacted.

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