Credit Recovery Officer - Credit Recovery Team at SBM Bank

Job Purpose:

Reporting to the Senior Officer, the Credit Recovery Officer will be called upon to contribute to the efficient management of debts through defined strategies.

Key Responsibilities:

• Perform close monitoring of credit facilities on a day-to-day basis to minimize delinquency and impairment level for the Bank and ensure that appropriate action is taken in a timely manner in accordance with defined policy / procedures
• Ensure close follow-up by effecting phone calls, preparing and issuing reminders and letters to Customers as well as conduct field visits as required
• Proactively negotiate and implement suitable debt recovery strategy
• Conduct credit analysis including financial statement analysis and collateral analysis
• Prepare restructuring proposals, where warranted and send to the appropriate authority for approval
• Review and monitor arrangements for repayments
• Compile and provide regular reports on income collection performance and management information
• Refer cases to legal service for recovery actions
• Update with accuracy and maintain manual and computer record systems
• Perform any other related duties

Qualifications, Experience & Skills:

• University degree preferably in Banking/Economics/Accounting/Finance or any other relevant field or professional qualifications
• Demonstrate analytical/problem solving skills, with a keen eye for details
• Be customer service oriented
• Good communication and negotiation skills