Customer Account Manager at Jiji Kenya

RESPONSIBILITIES

The following are the duties you will be responsible for:

• Present, promote, and sell s to existing and prospective customers
• Establish, develop, and maintain positive customer relationships with JIJI clients
• Achieve agreed upon sales targets and outcomes within the stipulated schedule
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Collaborate sales efforts with team members and other departments
• Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales
• Continuously improve sales skills through customer feedback, personal learning initiatives, etc.

REQUIREMENTS

We believe that you will succeed better if you possess the following:

• Highly motivated and target-driven with a proven track record in sales
• Excellent selling, negotiation, and communication skills
• Previous experience in telesales
• Excellent written and verbal communication skills.
• Relationship management skills
• Degree/ Diploma in any field