Customer Relations Officer at Cerba Lancet Kenya

• The Client Relations Officer is responsible for facilitating the day- to-day communication between our clients and our Laboratory, ensuring exceptional client experience, and cultivating long-term client relationships with Cerba Lancet Kenya. The Officer will also maintain public relations with existing and prospective clients on behalf of Cerba Lancet by handling inbound and outbound queries from clients by making sure that relevant information and excellent customer service is provided to clients.

QUALIFICATIONS

• Bachelor's Degree in Medical Laboratory Science.
• Experience working in a Laboratory setting.
• Has at least 1-2 years Customer Experience.
• Strong working knowledge of office suites in computer applications