Data Protection Officer at Jalaram Medical Services

Job Purpose

• RKJMS is seeking a competent and detail-oriented Data Protection Officer (DPO) to lead and coordinate compliance with the Kenya Data Protection Act, 2019 and related regulations.
• The role is responsible for embedding a strong data protection culture across the organization, safeguarding personal data, managing data subject rights, overseeing privacy risks, and enhancing client trust through transparent and professional engagement.

Key Responsibilities

• Data Protection Compliance & Governance
• Implement and oversee data protection policies, procedures, and frameworks. 
• Advise management on lawful data processing, consent, retention, and data sharing. 
• Maintain compliance registers, logs, and documentation. 
• Data Subject Rights & Client Relations
• Act as the primary contact for privacy queries and complaints. 
• Manage data subject requests (access, correction, restriction, etc.) within legal timelines. 
• Maintain records of requests and improve client experience through insights. 
• Privacy & Transparency
• Oversee privacy notices and ensure regulatory compliance. 
• Support consent management and documentation across departments. 
• Privacy by Design & DPIAs
• Integrate privacy considerations into projects and systems. 
• Conduct Data Protection Impact Assessments (DPIAs) for high-risk activities. 
• Incident & Breach Management
• Lead investigation and response to data breaches. 
• Coordinate mitigation actions and regulatory notifications where required. 
• Vendor & Third-Party Management
• Assess and monitor vendor compliance with data protection requirements. 
• Ensure contracts include appropriate data protection clauses. 
• Training & Awareness
• Develop and deliver staff training programs on data protection and confidentiality. 
• Promote a culture of privacy and compliance across the organization. 
• Monitoring, Audit & Reporting
• Conduct compliance audits and track corrective actions. 
• Report on data protection KPIs and risk areas to management.

Minimum Requirements

Education & Professional Qualifications

• Bachelor’s degree in a relevant field. 
• Professional certification or training in Data Protection/Privacy. 
• Additional certification in compliance, risk, or information security is an added advantage. 

Experience

• At least 2 years’ experience in data protection, compliance, legal, risk, or related fields. 
• Experience handling data subject requests and privacy incidents. 
• Experience in healthcare or regulated environments is an added advantage.

Key Competencies

• Strong knowledge of data protection laws and practical application. 
• High integrity and confidentiality. 
• Excellent communication and client handling skills. 
• Strong analytical and investigative ability. 
• Good documentation and reporting skills. 
• Ability to influence and coordinate across departments.