Deposit Mobilization Relationship Officers at Umba

The Deposit Mobilization Relationship Officer will be responsible for developing and implementing strategies to attract and retain new deposit customers, ensuring sustained deposit growth. The role involves building and maintaining strong relationships with clients, understanding their financial needs, and providing tailored banking solutions to meet those needs.
Key Responsibilities

• Client Acquisition and Relationship Management
• Develop and implement strategies to attract new deposit customers, including individuals, businesses, and corporate clients
• Build strong relationships with existing and prospective customers to understand their banking needs and offer suitable deposit products
• Manage and grow the deposit portfolio by increasing the bank's customer base through networking, marketing campaigns, and referrals
• Deposit Mobilization
• Drive the achievement of deposit growth targets through structured and strategic deposit mobilization efforts
• Educate customers on the benefits of the bank’s savings, current, and fixed deposit products
• Provide advisory services to clients on deposit options that best suit their financial needs and goals
• Business Development
• Conduct market research to identify potential clients and explore new business opportunities
• Attend networking events, seminars, and other promotional activities to promote the bank’s deposit products
• Collaborate with the marketing and product development teams to design and implement campaigns to attract deposits
• Cross-Selling
• Identify opportunities for cross-selling other banking services (loans, investments, insurance, etc.) to deposit clients
• Partner with other departments to enhance the overall customer experience and maximize product offerings
• Customer Service
• Ensure a high standard of customer service is maintained at all times, addressing client queries and resolving issues promptly
• Monitor customer feedback and work towards improving the customer experience
• Reporting and Analysis
• Prepare regular reports on deposit growth, client acquisition, and market trends
• Analyze customer feedback and market conditions to develop strategies for deposit mobilization
• Compliance and Risk Management
• Ensure adherence to the bank’s policies, procedures, and compliance regulations in all deposit mobilization activities
• Monitor and mitigate risks related to deposit growth and customer relationships

Qualifications And Skills

• Bachelor’s degree in Finance, Business Administration, Marketing, or a related field
• Proven experience in deposit mobilization, business development, or relationship management, preferably in the banking or financial services industry
• Strong knowledge of deposit products, banking services, and financial markets
• Excellent communication, negotiation, and interpersonal skills
• Ability to work under pressure and meet deposit targets
• Strong organizational and time management skills
• Proficiency in MS Office and banking software