Digital Training Manager at M-KOPA Solar

• Working as a Digital Training Manager in our Acquisition Sales team offers the chance to collaborate with a very talented Product group that consists of in-house Engineers, Designers, Product Managers and Data Scientists to deliver solutions to real world problems that have a huge scale of impact across Africa.
• As our Digital Training Manager, you'll spearhead M-KOPA's ambitious digital training initiative, a cornerstone of our sales strategy. With cutting-edge infrastructure at your fingertips, you'll design and implement innovative learning solutions that empower tens of thousands of salespeople across five markets. You’ll be accountable for driving measurable improvements in the effectiveness of M-KOPA’s training platform and will work with an international team of training professionals to ensure we are delivering the right solutions for each of M-KOPA’s five operating markets.

Scale

• Primary person accountable for optimising M-KOPA’s digital academy platform
• Design and oversee the delivery of onboarding and continuous training to more than 20,000 sales agents and staff across M-KOPA’s five markets
• Manage the training curriculum and learner journey to maximise learning and commercial outcomes
• We have a data-driven approach to the incremental improvements of our products and a focus towards excellence. We foster a very low-ego environment at M-KOPA, a place where diversity, innovation and collaboration sit comfortably with commercial growth and social impact. The team prizes psychological safety above all. We have a Discovery first approach. Meaning you get to make very clear cases for prioritisation of the solutions we develop.
• Recognised twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.