Director, Technology & Data at The END Fund

ESSENTIAL FUNCTIONS & CORE COMPETENCIES

Regional Technology Leadership

• Ensure all technology needs are met for the Africa based team, including by:
• Arranging for the purchase and provision of team technology needs, including by configuring the appropriate software  on each laptop,
• Staying up to date with software improvements and making and implementing recommendations; and 
• Gauging and supplying for other technology needs for the team, including hotspots etc. 
• Securely manage and maintain technology equipment based in Nairobi
• Maintain effective preventative policies and procedures
• Serve as the point of contact for all IT related issues for Africa based team members, with the help of an external IT vendor
• Secure external IT vendors as necessary to complement existing services

Global Technology Leadership

• Serve as in house technology expert for global team in all technology (laptops, hotspots, software systems, including Slack, Google Drive and Zoom) 
• Train team on technology, whether improved usage of current technology, or new systems in collaboration with external IT vendor and NYC Office & Operations manager
• Collaborate with NYC office manager to ensure smooth operations for global team
• Regularly survey that external vendor meets staff expectations, supporting staff in creating tickets and escalating urgent issues
• In partnership with NYC office & operations manager, serve as a liaison to an external technology service provider that assists the END Fund with technology maintenance and updates
• Develop and implement recommendations around technology improvements to improve the experience and effectiveness of global team
• Coordination with Culture & Talent and Finance & Administration regarding team technology needs

Data, AI & Cybersecurity - Global Team

• Develop cybersecurity recommendations and lead implementation of recommendations
• Lead implementation of data protection, processing and retention policies along with Head of Legal & global •Operations Train team on data and cybersecurity policies
• Stay abreast of data and cybersecurity compliance issues in Kenya and globally
• Suggest updates to the AI policy and train the team on AI proper usage

Innovation in Technology & Data 

• As this is a new position, proactively identify other organization needs related to data & technology, and recommend and implement best practices
• Other duties as assigned or that come up in a rapidly evolving, flexible organization

Ideal Profile

• At least 10 years relevant work experience
• Completion of a formal certification program, training or degree related to data and/or technology
• Excellent communication skills, especially when interacting with team members and external vendors
• Self starter who knows how to work proactively and independently
• Strong understanding of data management best practices and data security principles.  
• Experience working with a diverse data tools and technologies 
• Experience developing and implementing an organization wide strategy regarding technology needs
• Enjoys teaching others and serving as a resource to others
• Strong organizational skills and good judgment; self-motivator with the ability to coordinate, prioritize, and manage multiple activities and projects
• Experience in PC and Mac operating systems
• Experience training teams, or other relevant speaking experience in group settings
• Expertise in Google Drive, Zoom, Slack, Microsoft and cloud-based products strongly preferred
• Strong ability to learn new technology quickly
• Experience managing multi-staged projects preferred
• Strong collaborative team working experience
• Flexibility, strong attention to detail, and ability to respond efficiently to requests
• Excellent analytical and problem solving skills
• Familiarity with working across different cultures
• Ability to work in the office in Nairobi, as needed
• Based in Nairobi, Kenya, with work authorization