Dispatch Supervisor at Nairobi Central Hardware

Job brief:

• We are looking for a meticulous and self-driven individual to fill the role of Dispatch Supervisor in our warehouse.

Responsibilities

• Manage the customer ledger by documenting customer names and designating support staff to handle the removal of specific orders.
• Confirm the accuracy of item descriptions and quantities listed on the delivery note prior to the removal process.
• Oversee the picking of items by staff to ensure all items are appropriately labeled as per requirements.
• Conduct inspections of items during the removal phase to verify accuracy and ensure proper labeling.
• Supervise the loading of items onto transportation vehicles, ensuring that all items are correctly labeled and numbered.
• Maintain a high standard of organization within the warehouse and loading areas.
• Collaborate with team members to resolve any issues or discrepancies that may arise during the picking or loading processes.
• Ensure adherence to safety protocols and compliance with company regulations at all times.
• Provide necessary training and support to staff as required to enhance their performance.
• Be prepared to manage inventory inquiries or responsibilities in the absence of the stock controller.

Requirements and skills

• Demonstrated expertise in dispatch operations, warehouse management, inventory control, or similar areas.
• Skilled in utilizing inventory management software or systems, such as ERP Tally or Dynamics.
• Possession of a degree/diploma in Inventory, Supply Chain Management, or a related discipline.
• Extensive knowledge of logistics and supply chain processes.
• Ability to analyze and optimize inventory levels for improved efficiency.
• Ability to work under pressure