Enterprise Systems Developer at Safaricom Kenya

Detailed Description

• Reporting to the Manager - Enterprise Systems Planning & Delivery, the role holder will be responsible for development and 3rd line support of the Oracle Enterprise Resource Planning (ERP) application, Oracle Point of Service and bespoke oracle interfaces and software components. 
• He or she will work with other departments within the company to identify requirements and develop solutions (database design, workflows, user/data interfaces). 
• The role holder will also configure and/or customize Oracle ERP applications to meet business requirements using various database and software tools, assist in presentations of system functionality to new users and departments and enhance and create user and system documentation as needed.

Key Responsibilities

• Review and provide input on design approach, performance and base functionality. Ensure integration of designs across development team and design, build & test ERP components e.g. interface, conversion and report programs;
• Appropriately monitor interfaces to oracle ERP. Provide training and support on oracle ERP modules and development tools, review & interpret technical manuals for the Oracle ERP system and assist in creating/update Oracle TAR’s;
• Ensures the effectiveness of overall systems performance;
• Design and develop front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications;
• Participate in the capturing of business applications information needs and mapping of the same to the software and /or database components;
• Perform data modeling to analyze and specify data structures within an application system;
• Support new and existing application development by creating modifications and enhancements for Oracle ERP applications and perform high level system design;
• Conduct business user requirements analysis and specification;
• Specify computer system requirements for the solution of complex business problems and formulates designs for their solutions;
• Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented;
• Interact with clients to gather and refine requirements;
• Create test plans, test data sets and perform automated testing to ensure all components of the developed systems meet specifications;
• Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations;
• Perform root cause analysis for recurring incidents;
• Formalize test plans and implement troubleshooting procedures.