Facilities and Property Manager at Family Bank Ltd

JOB PURPOSE:

The Facilities and properties Manager will be responsible for the overall management, maintenance and optimization of the bank's facilities. This role includes overseeing repairs, renovations, space planning, vendor relationships, budgeting, environmental sustainability, compliance with regulations, and ensuring all facilities meet health, safety, and operational standards.

Key Responsibilities:

Maintenance and Repairs:

• Coordinate and oversee the maintenance and repair of all bank facilities, including branches, offices, and support facilities.
• Oversee the effective maintenance, ensure constant availability and attend to all maintenance and breakdowns of all electrical and mechanical systems, including generators, UPSs, ACs, and lifts.
• Ensure compliance with all maintenance-related issues to staff and contractors.
• Ensure the proper and reliable functioning of all fire, evacuation, and sprinkler systems.

Space Planning and Utilization:

• Optimize space utilization within bank facilities by conducting space assessments, planning office layouts, and coordinating office moves or relocations.
• Oversee staff relocation to new office space.
• Interpret building and architectural plans.
• Oversee building projects, renovations, or refurbishments.

Vendor and Stakeholder Management:

• Manage relationships with external vendors, contractors, and service providers for facility-related services.
• Coordinate supplier relationships, works and maintenance, vendor invoicing and payments in accordance with Service Level Agreements (SLAs).
• Manage client relationships and ensure all service levels on site meet organizational and client standards.

Budgeting and Cost Control Management:

• Develop and manage the facilities budget, monitor expenses, and continually identify cost-saving opportunities on all maintenance spend while ensuring quality service delivery.
• Ensure cost-effectiveness in all facilities management activities.

Environmental Sustainability:

• Implement initiatives to promote environmental sustainability, such as energy conservation, waste management, and green building practices.

Compliance and Regulatory Requirements:

• Stay updated on relevant regulations and compliance standards related to facilities management.
• Ensure adherence to legal requirements and effective management of Data Protection regulations, AML/CFT risks.
• Ensure facilities meet government regulations and environmental, health, and security standards.

General Utilities and Risk Management:

• Manage and control general utilities and associated risks.
• Plan, coordinate, and control all technical and facilities management activities.

Reporting:

• Prepare and deliver monthly FM reports as required.

The Person:

The ideal candidate must possess the following:

Qualifications:

• A minimum of a degree in either, Quantity Surveyor/ Building Economics/ or engineering.
• 5 years’ experience in Facilities/property Management, with at least 2 years at management level.

Key Competencies and Attributes:

• Strong knowledge of health and safety standards and regulations.
• Excellent vendor management and stakeholder management skills.
• Proficiency in budgeting and cost control management.
• Commitment to environmental sustainability practices.
• Strong organizational and space planning skills.
• Knowledge of compliance and regulatory requirements related to facilities management.
• Proven experience in facilities management, maintenance and repairs
• Good organization and analytical skills
• Analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Keen attention to detail with an understanding of broader implications.
• Organization, time management, prioritizing and the ability to handle a complex, varied workload.
• Customer and Team orientated.
• Ability to prioritize and assess client demands and ensure timely resolution of actions/issues.
• Commitment to ethical conduct.