Field Operations Manager - Kenya at Educate!

Performance Objectives
Logistics and field systems Development (30%)

• Map out and oversee the end-to-end field logistics workflows and co-build with the MD the systems that enable last-mile distribution of program materials.
• Coordinate with the MD, Director of Program Implementation, Program Managers and country operations to identify gaps, challenges and solutions within the OoSY(Out of School Youth) field operations with the goal of creating a cost-effective operating strategies to address such challenges
• Lead the development of the field operations road maps and share them with the program teams and the Managing Director.
• Lead research on areas of expansion and possible general and unique challenges to solve in new markets
• Lead the process of scouting for training locations and build a framework or criteria for training locations. Research on possible challenges of training sites acquisition and how to navigate through these challenges at scale
• Collaborate with program managers in facilitating efficient and cost effective field training logistics including people travels.
• Lead the process of systems and processes standardization to ensure level ground in application of our policies, procedures and systems across all areas of operations.

Field Operations team leadership & Performance Management (30%)

• Constantly review the team capacity in collaboration with the Managing Director and plan for immediate and long term field operations staffing and capacity building needs.
• Manage the team to achieve the set goals and objectives and maintain overall oversight of work allocation
• Establish and maintain a strong, positive and engaged team and establish a culture of continuous learning. Promote Educate!'s cultural tenets within the team.
• Develop field operations manuals and handbooks and train staff on their use
• Work closely with the HR on hiring of new team members and participate in the hiring process where needed
• Lead interdepartmental collaborative meetings to understand changes in the programs and use this information to inform field operations priorities. Represent field operations in inter-departmental and strategic meetings

Field Procurement Planning (30%)

• Co-plan with the country operations and execute field procurement plans to ensure that all programs procurement support and delivery is a top priority
• Uphold the procurement policy and strategy and promote the culture of cost consciousness and prudence in resource utilization.
• Ensure that the field procurement processes are complete, accurate, documented and in compliance with relevant laws and Educate! Policies
• Ensure that vendor files and documentation is complete with all relevant information and submitted to the country operations per the procedure
• Create a collaborative environment with the program teams, country operations and design team that enables joint planning to drive efficiency within field operations.
• Anticipate and plan for field procurement needs, create systems and workflows that effectively track key milestones and deliverables.

Field Operations Budgeting and budget Management (10%)

• Lead the Quarterly and annual field operations budgeting process and present the budgets to the Managing Director for joint review before approval
• Lead the budget utilization review for the field operations through the monthly and quarterly Budget versus Actual (BvA) process.
• Co-create the monthly and quarterly operations goals as well as annual operations work plans and performance objectives.
• Track field operations budget utilization and ensure 100% fidelity to the set budgets. Approve all field operations budgets and ensure that all the expenditure approvals are aligned with the approved quarterly and annual budgets.
• Flag potential budgets overspend and initiate the process of getting additional budget through a budget memo process
• Ensure that the budgeting process and budget utilization is in sync with the Educate!'s budgeting philosophy and promotes the culture of cost consciousness.
• Ensure full compliance to finance processes relating to field operations. This could include but not limited to payment, reporting, Mobile Money use, systems audits, requisitions, accountabilities, approvals, and Common Cost sheet

Qualifications And Requirements

• Experience working in a company or organization that has experienced growth – adopting new systems and structures as part of the growth.
• Experience managing medium operational teams and balancing multiple priorities
• Comfortable working with data, numbers, Google sheets, dashboards and reports with basic budget management experience
• Strong orientation to team culture and cross-functional work.
• Minimum of a Bachelor's degree, 5 years of work experience, with 3+ years of management and/or leadership experience
• This role is open to Kenyan nationals only and requires 40% field travels