Field Sales Consultant at Levanter Africa

• We are seeking a Field Sales Consultant to support client work with a digital distribution service for micro-retailers. You will be responsible for meeting sales targets with existing customers and expanding to new ones. You should have experience with micro-retailers, leading FMCG brands and distributors. You will work closely with our team in Nairobi and U.K. 

Role Overview

• Day-to-day service delivery for participating retailers to expand SKUs and order frequency.
• Identify, recruit and onboard new retailers.
• Provide customer support (through field visits, phone calls and WhatsApp)
• Build relationships with customers to understand their questions or concerns. Communicate these to the wider team and work collaboratively to address them. 
• Support on delivery, stock management and coordination with project manager and distribution partners.
• Build relationships with partners to drive growth and get insights to inform product development.
• Work with the project management team to ensure timelines, targets and budgets are met. 

Experience 

• Minimum 4 years’ experience working in field sales with micro retailers. 
• 2-3 years’ experience in digital or e-commerce. 
• Experience with wholesalers and leading brands supplying micro-retailers. 

Skills

• Technologically literate, and able to coach others to use digital tools and services.
• Comfortable with Microsoft 365, as all projects are delivered and measured digitally.
• Highly organised and self-motivated, with strong attention to detail.
• Excellent spoken communicator and a real team player.
• Demonstrate problem-solving and troubleshooting skills.
• Confident and credible in delivering against targets and timelines.

Requirements

• Fluent in English and Kiswahili.
• Based in or near Kiambu County.
• Prepared to travel across the Nairobi Metropolitan Area and to other counties.
• Recent police clearance certificate. 
• Current A2/A3 motorcycle license is an added advantage.