Food and Beverage Manager - Ngara at Brites Management

JOB SUMMARY

• The Food and Beverage Manager will play a key role in maintaining high standards of food safety, managing costs, and driving guest satisfaction through innovative menu offerings and effective team leadership.

DUTIES AND RESPONSIBILITIES

• Develop and implement food and beverage menus based on market trends, customer preferences, and seasonal availability.
• Forecast and plan food and beverage orders, ensuring optimal stock levels and minimizing wastage.
• Analyze sales data and customer feedback to make informed decisions about menu adjustments and inventory management.
• Oversee the procurement of food and beverage supplies, ensuring timely and cost-effective ordering.
• Maintain accurate inventory records and conduct regular stock audits to ensure compliance with company standards.
• Negotiate with suppliers to secure the best quality products at competitive prices.
• Supervise and manage kitchen staff, including cooks and chefs, ensuring adherence to established recipes, portion control, and quality standards.
• Conduct regular performance evaluations and provide training and development opportunities for team members.
• Schedule staff shifts and manage labor costs effectively to align with operational needs.
• Ensure that all food and beverage services meet the highest standards of quality and presentation.
• Address customer complaints and feedback promptly and professionally to ensure a positive dining experience.
• Implement strategies to enhance guest satisfaction and foster repeat business.
• Ensure compliance with health and safety regulations, including food hygiene, sanitation, and safety procedures.
• Conduct regular inspections of kitchen equipment and facilities to maintain a safe working environment.
• Promote a culture of safety and cleanliness among the kitchen and service staff.
• Develop and manage the food and beverage budget, tracking expenses and identifying opportunities for cost savings.
• Prepare financial reports and analyze performance metrics to achieve profitability targets.
• Monitor and control food and beverage costs, including waste reduction initiatives.
• Coordinate and oversee special events, banquets, and catering services as required.
• Collaborate with clients to understand their needs and ensure successful event execution.
• Develop and implement marketing strategies to promote food and beverage offerings.
• Work with the marketing team to create promotional materials and campaigns to attract new customers.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or diploma in Food and Beverage Management, Culinary Arts, Hospitality, or a related field.
• Minimum of 3-5 years of experience in a managerial role within the food and beverage industry.
• Strong leadership and team management abilities.
• Excellent organizational and multitasking skills.
• Proficiency in budgeting, forecasting, and inventory management.
• Exceptional customer service and communication skills.
• Knowledge of health and safety regulations and best practices.
• Ability to handle high-pressure situations with professionalism and composure.