Fraud Operations Manager at Standard Bank Group

Job Description

• Lead the Fraud Detection team to deliver operational and client excellence through the execution of quality, efficient customer service; responsible for creating an environment within which the team will be perform.
• Responsible for keeping abreast of Fraud trends and developments; 
• Ensures that service failures in products have been identified and resolved through effective problem solving, thereby reducing losses and minimizing reputational risk.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Risk Management

Experience Required

• Group Anti Financial Crime; Compliance
• 5-7 years Specific experience in running fraud awareness programmes across the financial services sector within a corporate or consulting environment. Experience working in a financial crime investigations, risk or compliance environment.