Head - Group Technology Governance & Assurance at KCB Bank Kenya

KEY RESPONSIBILITIES: 

To monitor Technology delivery execution across RUN, CHANGE and TRANSFORM functions applying established frameworks i.e. TOGAF, ITIL, COBIT, ISO to ensure effective execution and delivery. 

RESPONSIBILITIES:

Governance, Assurance and Audit:

• Oversee remediation of risk, compliance, and audit gaps, ensuring certification and adherence to standards.
• Implement the Audit Issue Management Framework, emphasizing effective exit meetings, root cause analysis, and corrective actions.
• Manage third-party engagements in compliance reviews and audits.
• Lead the development of IT governance models, ensuring flexibility and alignment with group governance.
• Implement and enhance assurance processes to verify the effectiveness of technology governance controls.
• Collaborate with internal and external stakeholders to ensure compliance with standards and policies.

Technology Change Management:

• Ensure change management activities align with diverse team needs across the IT function.
• Own the change management policy, coordinating the Change Advisory Board (CAB) sessions.
• Lead, influence, and develop recommendations for complex organizational and process-specific changes.
• Monitor key performance and risk indicators, applying corrective and preventative actions.
• Govern the operational estate, ensuring compliance with change controls, ITSM processes, and security controls. 

Technology Standards and Policies:

• Develop standards, policies, and guidelines to meet regulatory requirements.
• Implement adopted technology, security, and operational standards and frameworks.
• Ensure day-to-day implementation of adopted standards, processes, and controls.
• Translate adopted standards into bank policies, processes, and procedures.
• Lead compliance reviews and assessments, recommending applicable standards for improvement.
• Advise on performance against established risk tolerance and objectives.

Vendor Management:

• Oversee vendor relationships, ensuring compliance with contractual agreements and assessing performance.
• Develop and implement vendor management processes and controls to optimize partnerships.

Technology Asset Management:

• Establish and maintain processes for tracking and managing technology assets throughout their lifecycle.
• Ensure compliance with asset management policies and contribute to cost optimization strategies.

Business Continuity Management:

• Lead the development and maintenance of business continuity plans for technology functions.

Coordinate and conduct regular drills to test the effectiveness of business continuity measures

WORK EXPERIENCE

• Total Minimum of Years of Experience Required – 10 Years
• 8 Years Experience in at least one IT disciplines such as (IT Governance, IT Security, IT/IS Audit, IT/IS Risk)
• 8 Years Experience in Senior IT Leadership, working with diverse group of IT professionals and expertise levels
• 6 Years Experience in Operating systems (windows, Unix)
• 6 Years Network Services and protocols
• 6 Years experience in Internet working Technology
• 5 Years experience in Active Directory Domain Services
• 5 Years experience in Database management systems
• 5 Year experience in Messaging and Collaboration
• 5 Years Prior working experience in a leading formal IT General Controls.
• 5 Years Exposure to multiple, diverse technologies and processing environments

ACADEMIC REQUIREMENTS

• Bachelor’s Degree in Computer Science, Software Engineering, MIS, IT or Related Field
• At least one Professional Qualification in either CISM, CGEIT, COBIT, ITIL or  TOGAF
• Master’s in Business Administration, Technology or any other relevant field is an Added advantage