Head of Credit Control at Summit Recruitment and Search

Key Responsibilities:

• Lead, motivate, and develop a high-performing credit control team.
• Oversee the billing and collections processes, ensuring accurate and timely invoicing
• Develop and implement credit control policies, procedures, and strategies to minimize credit risk
• Follow-up on outstanding balances, and effective communication with customers.
• Prepare and present detailed reports on credit control performance, including aging reports, cash flow forecasts and bad debt provisions
• Build and maintain strong relationships with customers, resolving disputes and queries promptly and professionally.

Qualifications.

• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
• Minimum of 7 years of experience in credit control, billing, and collections, with at least 3 years in a leadership or managerial role.
• Experience in a similar role in the corporate travel industry would be preferred
• Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
• Strong understanding of credit risk management and debt collection processes.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Strong communication and negotiation skills, with the ability to effectively interact with internal and external stakeholders.
• Proficient in Microsoft Office suite, particularly Excel, and different back-office systems.
• Knowledge of relevant laws, regulations, and industry best practices related to billing, credit control and collections.
• Proven track record of successfully implementing process improvements and driving positive change