Head of Health Sector at Equity Bank Kenya

Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers - the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below.

Reporting to the Director – Commercial, the ideal candidate will obtain maximum businesses within the Health Sector on the facilities in the area which include but not limited to: - Hospitals, Clinics, Pharmacies, Laboratories, Imaging services, other medical services affiliate businesses and service providers. The Relationship Officer is accountable for all sales activities, from lead generation through close, in an assigned territory, using a formal selling approach. This role develops and implements an agreed upon Operating Plan which will meet both personal and business goals of expanding customer sales in the assigned geography.

Job Responsibilities

• The role holder will ensure that there is proper market sensitization of bank products and offering to the Health/ Medical sector.
• Portfolio growth with specific reference to Health Sector offering.
• Deposit mobilization in order to balance both the asset and liability mix.
• Cross selling bank products in order to increase the wallet share for the client in the medical fraternity.
• Provide personalized relationship banking to complement other business functions within the business.
• Prospect and establish new lab customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Equity Bank’s value proposition.
• Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Equity Bank can offer their business.
• Work with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment.
• Work in conjunction with other sales management team providing proposals and implementing sales strategies to achieve sales growth.
• Build and sustain relationships with customers and ensure client satisfaction and loyalty to the bank.
• Leverage available resources to effectively implement company marketing plan, strategies and sales processes.
• Represent and develop strong relationships with manufacturers, suppliers, distributors in the medical field.
• Enhance the visibility of the Equity Brand within the medical sector.

Key Competencies

• Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and staff
• Ability to carry on a business conversation with business owners and decision makers
• Ability to handle difficult situations and interactions
• Ability to work independently and successfully manage time and territory
• Excellent analytical skills and ability to sell strategically within an account
• Ability to understand individual customer operations
• Willingness to travel to customer locations

Qualifications

• A bachelor’s degree in Science, Medical Technology or other heath related field.
• 3-5 years of experience working in a sales environment.
• Distribution experience and/or having worked in a laboratory or research environment will be an added advantage.
• A minimum rating of 3.0 in the last performance appraisal.
• Proficient in use if MS Office (Excel, Word, PowerPoint).