Human Resources Associate G6, Nairobi at World Food Programme (WFP)

THE ROLE

• To deliver a full range of HR support services to ensure accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.
• The job holder is expected to use initiative and knowledge within an area of expertise to independently respond to queries with general guidance. There is a requirement to use judgment in dealing with unforeseen problems daily. Job holder is expected to manage resources and coach and coordinate a team of support staff.
• This position is based in Kenya Country Office, Nairobi, and reports to HR Officer.

KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive):

• Prepare accurately and timely the end-to-end payroll for the locally recruited staff/employees (FT/SC/SSA) and for the interns, including payment of overtime, allowances, danger pay, salary advances/deductions and driver bonuses when applicable and provide payroll documentation to UNDP and danger pay as well as entitlements and follow up for resolution of any issues.
• Verify staff benefits and other human resources related claims for accuracy and conformance with personnel rules and regulations. These include overtime, danger pay, security reimbursements, honorarium (Interns & WAE staff).
• Monitor the contractual status of all staff on various appointments based on immediate location or within the office’s mandate; monitor within grade service increment schedules and ensure timely preparation and issuance of contract renewals and personnel action forms.
• Use HR management systems for reviewing, entering, and maintaining data integrity in Workday and WINGS, updating a variety of HR data including monitoring various deadlines.
• Respond to queries from managers and staff, understanding their issues and ensuring policies, procedures, processes, systems, and tools are available and correctly applied to support them.
• Provide assistance on a wide range of complex HR queries and follow-up actions, to ensure consistent and high-quality HR services are delivered to clients.
• Contribute to the effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements.
• Collate data and contribute to preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.
• Conduct straight forward data analysis under close guidance of a HR Officer, in order to support others on projects or contribute to process efficiencies and improvements.
• Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Benefits and Entitlements consistent with WFP rules and procedures.
• Facilitate efficient and effective onboarding of new staff to ease their smooth integration in WFP while ensuring that relevant processes are followed and the conditions of terms of service are clearly explained and understood.
• Identify evolving needs of the organisation and recommend changes in HR processes and procedures, to support improvements in HR services.
• Provide support in building talent within WFP, working with managers to understand their needs and organizing solutions to recruit, retain and develop a high caliber workforce to deliver the business strategy.
• Support HR operational initiatives or projects that are aligned to business needs, following standard processes, and ensuring alignment with wider WFP policies.
• Support activities in the areas of work allocated by the HR officer in compliance with relevant processes and procedures.

QUALIFICATIONS AND EXPERIENCE

• Education: A university degree in Human Resources, Administration, or other field relevant to international development assistance.
• Experience: Six or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge and Skills:

• Has experience assessing financial health and stability of C&V projects and other programming
• Has gained experience of WFP HR Services operating standards across a range of international humanitarian contexts
• Has provided training to new staff members within area of expertise and supported with ad hoc queries.

Language: Fluency (level C) in English language.