ICT and Tender Officer at Emerge Egress Consulting

Role Objective:

• Our client in the construction industry in Nairobi seeks a highly organized, competent ICT and Tender Officer will support the Management with ICT infrastructure and with the tendering process in order to scale up.
• This role will entail Installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other challenges to ensure operational efficiency is achieved.

Core Duties and Responsibilities:·

• To provide ICT administration on the internal company wide area network
• Help maintain and setup company ICT equipment and software for staff.
• Create and maintain staff logins to the network and updating staff e-mail accounts
• To carry out ad-hoc ICT tasks as required.
• To embrace and optimise the use of ICT within the role.
• Monitoring the correct functioning of the security doors.
• Act as the first point of contact for all staff in any IT related issue.
• Supporting user PC's and laptops to make sure users are able to complete tasks
• Administration of servers
• Administration of antivirus server to limit system downtime due to virus attacks
• Supporting and maintaining network infrastructure to ensure user connectivity to centralized I.T resources
• Procuring it related hardware and software resources for smooth operations
• Support of payroll, and general systems to minimize downtime.
• Ensuring customer service to both internal and external client by providing required ICT support
• Process requisitions submitted with clear and unambiguous specifications through the quotation process and goods/services.
• Ensure that the work you are quoting for has clear requirements – in terms of time, labor, and materials.
• Upon consultation, determine which tenders to bid, and how you will manage the bid.
• Coordinate all the materials you need for the tender preparation.
• Manage the tender officers and ensure smooth operations.
• Draw up tender documents or contracts.
• Follow up to completion and ensure the company gets business.
• Organize demonstrations by coordinating between the technical team and the client.
• Provide required reports at the agreed frequencies and intervals
• Installing and configuring computer systems; 
• Training users on effective and efficient use of ICT facilities; 
• Maintaining up to date equipment maintenance register; 
• Performing regular data and application backups. 
• May be required to provide support out of the office and outside normal working hours. 
• Performing Prequalification processes.
• Checking out on available tenders on the dailies and other platforms.
• Delivering of Tender Documents and on time.
• Follow up on the delivered tenders and prequalification.
• Handling quotations.
• Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
• Monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
• Proficiency in installing, configuring, and troubleshooting hardware and software components, including servers, routers, switches, and firewalls.
• Any other duty as administered by the management.

Job Specifications and Qualifications

• Bachelor’s degree in any of the following disciplines: – Information Technology, Computer Science, Computer Engineering or any other relevant and equivalent qualification from a recognized Institution.
• CCNA Certification.
• Have at least 5 years of ICT ontinuous work exposure.
• At least 3 years’ experience in Tendering is an added advantage.

Key Competencies

• Strategic planning skills.
• Strong IT skills.
• High Integrity skills.
• Reliability and accuracy skills.
• Detail-oriented, forward-thinking, and proactive.
• Ability to work individually and as a flexible team player.
• Discretion and Need for Confidentiality.
• Exceptional standards of professionalism.
•  A team player with excellent interpersonal and communication skills.
• The ability to be proactive and to use your own initiative.
• Strong organizational skills and ability to lead and plan effectively.
• Ultimate Customer Service Skills.