IT Administrator at Crystal Recruit

Responsibilities

• Root cause identification and remediation on various hardware and software platforms
• Understand and manage all the software for all the systems i.e. parking management, one drive, cameras, access control, PAVA.
• Give suggestions on how to improve the overall networking of the Centre.
• Resolve all camera related issues and to keep track of all inventories assigned to you.
• Manage all networking and fiber cables within the Centre.
• Work with the website team and give suggestions on how to improve the efficiency for the same.
• Ensure all hardware and software is moving smoothly by frequent checks and cleaning.
• Keep track of all anti-virus licenses, government licenses i.e. kamp-prisk license for pava, software licenses if any.
• Detect and resolve any issues in relation to the network and data connectivity issues.
• Keep up-to date with all new technological advancements.

Requirements

• Degree in Information Technology or verifiable commensurate experience
• 4-6years of experience in a similar role
• Experience in troubleshooting and diagnosing all aspects of networking and Microsoft products at desktop level.
• Ability to manage all ISPs.
• Experience supporting basic network technologies.
• Experience with integrations, mergers, and acquisitions preferred.
• Impeccable attendance and superior customer service / communications skills required.
• Critical thinker Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures required.
• Superior relationship skills with the ability to work with multiple personalities.
• Ability to multi-task in a fast-paced environment, flexibility and agility required.
• Ability to work with little supervision and within changing priorities in a dynamic rapidly changing and growing environment required.