IT Security Software Sales Executives at Brites Management

DUTIES AND RESPONSIBILITIES

• Develop and implement effective sales strategies to meet or exceed revenue targets.
• Monitor performance metrics to track the achievement of sales goals.
• Continuously assess market trends, customer demands, and competitive movements to adjust strategies accordingly.
• Collaborate with team members and management to refine sales approaches.
• Conduct cold calls to identify and engage with potential clients.
• Research potential leads by analyzing the target market, identifying decision-makers, and gathering contact information.
• Use a variety of lead generation techniques, including networking, social media, and referrals, to build a pipeline of prospects.
• Maintain detailed records of cold calls and follow-up actions in the CRM.
• Initiate and maintain consistent communication with prospective and current customers through phone calls and emails.
• Ensure follow-up on inquiries and previous interactions to move prospects through the sales funnel.
• Keep clients informed about new products, services, and promotions.
• Respond promptly and professionally to customer inquiries, providing accurate information and solutions.
• Address customer complaints in a timely and empathetic manner, ensuring customer satisfaction.
• Liaise with internal teams, such as support and technical teams, to resolve customer issues efficiently.
• Proactively offer recommendations to enhance customer experience.
• Collaborate with relevant teams to prepare accurate and competitive quotes for clients.
• Ensure quotes align with the client’s needs, pricing policies, and profitability goals.
• Track and follow up on sent quotes to ensure they convert into sales.
• Negotiate pricing and terms with clients to finalize deals.
• Utilize designated sales software (CRM, ERP, etc.) to manage all stages of the sales process.
• Ensure all sales activities, interactions, and opportunities are recorded and updated regularly in the system.
• Conduct thorough needs assessments by engaging clients in conversations to understand their business challenges.
• Tailor solutions to address client-specific pain points and objectives.
• Present product or service offerings in a way that highlights their value and relevance to the client.
• Attend regular sales meetings to discuss team performance, challenges, and opportunities.
• Share insights, strategies, and success stories with the team to promote collaboration.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree holder in BBIT, OR related field from a recognized University
• Previous experience, at least 2 years as a sales executive in a busy ICT Environment
• Proficiency in Microsoft Office, CRM, and sales software programs
• A positive, confident and determined approach.
• Resilience and the ability to cope with rejection.
• A high degree of self-motivation and ambition.
• Ability to work both independently and as part of a team
• The ability and desire to sell
• Excellent customer service and sales skills.
• Strong verbal and written communicator.