IT Technician at Corporate Staffing

Responsibilities

• Attend to assigned calls (including PMs) within the SLA
• Escalate all calls that are not closed to the senior engineer
• Inform the client of the performance of his equipment
• Shall recommend,  request spares, and replace the specific parts in the clients’ machines
• Shall document all services carried out on a machine in a timely manner by completing a job sheet
• Shall report on duty as stipulated in his employment contract or as directed by the supervisor and abide by operations regulation
• Provide updates on the events in the field in order to attain the best service delivery practices
• Complete necessary certifications as directed by the supervisor
• To attend all technical meetings
• To project and represent a positive image of the company
• Take necessary steps to minimize risks/ company exposure to liability

Qualifications

• Bachelor/Diploma Certificate in IT or Electronics Engineering
• Minimum  three (3) years of experience in a Technician’s role
• Work experience in communication operators’ data centers is preferred;
• Has knowledge of OSI seven-layer model, can configure routers/switches/firewalls;
• Has knowledge of Linux, experience with CentOS is preferred;
• Have used virtualization software, CAS is preferred;
• Has knowledge of storage, those who have used nimble are preferred;
• Has knowledge of databases, those who have used Oracle are preferred;
• Has knowledge of the data center’s cabling work
• Able to drive