IWS Manager at British American Tobacco (BAT)

ROLE SUMMARY

What are the key objectives and expectations from this role?

• Contribute to the development of and drive the IWS program implementation in the all Sub Sahara Africa (SSA) sites, ensuring IWS work is loss focused and targeted for delivering Compelling Business Needs (CBN) for South Africa, Kenya, Mozambique, Zambia and Zimbabwe
• Working with the IWS Deployment Managers and the Operations Leadership Teams, make adjustments needed to keep the program moving at the pace defined by the Local and SSA Leadership Teams
• Use learning from Global and Regional teams and other benchmarks, learn continuously by doing and teaching current phase subjects as well future phase capability required and ensure an effective integration of all pillars in the Lead site and support the journey in the other SSA sites.
• Ensure all the Steps in Autonomous and Progressive Maintenance are rolled out and embedded in IWS processes in the factories including availing the necessary learning resources and training of the teams.
• Ensure all IWS tools are rolled out and standards complied with through regular health checks and feedback to the Manufacturing and Operations Leadership Teams

ACCOUNTABITIES

• Support the Strategic Direction Setting (SDDS) deployment events and revise Zero Loss Journeys on annual basis.
• Participate in the annual Loss Analysis events for Heidelberg and support the Nairobi one.
• Work closely with the SSA Operations Director and the Manufacturing Managers to ensure the Master Plan is executed on time and in full.
• Provide publicity/promotion, general education and other communication that increase IWS understanding and accelerate progress across the Area, Region and the Group
• Conduct regular IWS phase assessments and AM/PM step audits as needed with Deployment Managers
• Review skill matrices and work out follow up action plans to close capability gaps.
• Coordinate quarterly reviews/discussions with department managers to ensure full alignment of the Programs with the business needs.
• Coordinate the activities of the sites’ Leadership pillars
• Lead Loss Elimination pillar coach
• Lead Education & Training pillar coach
• Process Leads Coach
• Change Management DMS owners’ coach.
• Lead “Open House” events – Line of site, 90-day planning.
• Update local and regional leaders on IWS progress.
• Work closely with regional leaders to ensure the Sub Sahara Africa (SSA) sites are receiving effective guidance/coaching and leads on best-in-class systems/tools for reapplication.
• Ensure all the necessary learning materials are availed to the teams.
• Coordinate all the Autonomous Maintenance (AM) and Progressive Maintenance (PM) trainings in the Sub Shara Africa factories.
• Coordinate and carry out all the AM/PM audits in the SSA factories.
• Track the AM/PM Steps progress and create visibility.
• Work closely with various Heidelberg site leads to ensure all Run To Target (RTT) Daily Management Systems(DMSs )are embedded to standard.
• Track the RTT DMS health checks and ensure gaps are closed.
• Support the SSA factory teams to ensure IWS compliance and impart knowledge where necessary.
• People
• Support the site Pillar and DMS owners in ensuring good health of the pillars and tools.
• Work with the Factory Leads and Coaches to ensure timely delivery of results.
• Inspire the teams by acting as a role model in terms of IWS processes.

EXPERIENCE, SKILLS, KNOWLEDGE

ESSENTIAL

Key Success Factors

• Embed IWS Pillars as WoW with good health check scores
• Embed compliance to tools’ standards with good health scores
• Coordinate and track the AM/PM trainings, roll outs and step audits
• Create visibility of the IWS implementation progress and highlight the gaps that need to be closed
• Support the teams in closing all the gaps identified during the Audits

Functional skills required

Leadership Skills

• Demonstrated firm understanding in the areas of safety and quality.
• Demonstrate drive to initiate change and challenge status quo.
• Interpersonal collaboration skills and seeks input from broader Make team
• Effective communication skills
• Ability to present to small & large groups and clearly communicate messages.
• High level of personal responsibility and accountability for results

Analytical Skills & Problem Solving

• Ability to work with data and information.
• Intermediate ERP skills (SAP)
• Proficient Microsoft Excel skills
• Demonstrated ability to assimilate technical data to support recommendations.
• Demonstrated problem solving skills by use of IWS processes and tools
• Familiarity with structured problem tools, such as fishbone diagram, 5 why, RCA, IPS and UPS
• Good understanding of mechanical processes, both hands on and theory

Education / Qualifications / Experience Required

• Degree in Mechanical, Electronics, Electrical or Mechatronics Engineering or any other related field
• Minimum of 5 years’ experience in a manufacturing environment
• Minimum of 3 years’ experience in running continuous improvement programs like IWS or equivalent
• Good Interpersonal skills: Effective communication and influencing skills.
• Leadership skills to assist in job deliveries.

Reports to

• Operations Director

Number of direct reports

• 4

Core relationships

Internal

• SSA Operations Leadership teams: Drive and coordinate compliance to IWS standards
• SSA Manufacturing Leadership team: drive and comply to IWS tools standards.
• Area EHS Manager: drive and comply to EHS regulations

External

• Regional owners: to access CBAs from other sites/regions

Geographic scope 

• EAM

Travel required

• Yes